Delivery Information

We aim to dispatch all UK orders by Royal Mail 24 on the day of receipt, provided the order is placed before 13:00 and is within the weight and content restrictions of this service.

For bulky items, typically over 2Kg, the order will ship by courier on a 24 hour service, with dispatch the next working day. E.g. order placed 11:30 on Monday, dispatch would be on Tuesday and delivery on Wednesday. 

European destinations are served under DAP terms (customer responsible for import duty and taxes), by either Royal Mail*, UPS, TNT, FedEx or DHL, standard services. Small items will ship by Royal Mail.  If you require urgent delivery, please contact us to facilitate and provide a quote. Dispatch will be on the next working day. Please note that with the UK having left the EU on January 1st, 2021 these are now treated as 'imports from a third country' and are liable to EU customs clearance charges as well as import VAT in the destination country.

We also ship worldwide by courier (DHL, UPS, TNT, FedEx) as well as standard freight services for palletised loads; and can ship using your choice of forwarder if so desired. Please contact us for any specific shipping needs.

* Royal Mail's delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days.